Commitment to social networks

In 2019, Chesf increased its presence on social networks with the #ChesfianosLigados campaign. Today, the Company engages more than 20 thousand people through these channels, including customers and society as a whole.

Media Programs and other channels

An initiative with which we seek to assure society of appropriate information about the ventures and their impacts on the environment. The channel is used to establish a harmonious relationship between the development and the various groups impacted by the operation: residents of the surrounding communities, public institutions and workers directly involved in the implementation works.

Chesf also provides the channels “Fale Conosco Ambiental”, “Disque Queimadas/ Meio Ambiente” (0800-979-3090) and the Ombudsman’s Office for the entire society, in order to guarantee access to the Company for all, as well as to use them as an instrument for monitoring local impacts.


In compliance with Law 12,334/2010, relating to the National Dam Safety Policy, Chesf prepared the Emergency Action Plan (PAE) for all of its dams, which brings together measures to protect the populations, properties and the environment located downstream from the dams. The document also brings the procedures to be adopted by the Company in emergency situations, characterized when there is a risk of rupture of the dam’s structures or even in case of a hypothetical rupture. In addition to Chesf’s internal actions, the PAE defines the external agents to be notified and provides relevant information to the civil protection and defense authorities to assist them in the preparation of the respective municipal contingency plans and management of the external emergency.

Dam safety

After the events in Mariana and Brumadinho (MG), 2019 was a time of uncertainty regarding the rupture of dams. Although the facilities built for hydroelectric power generation are completely different from those of mining, Chesf was also urged by its stakeholders to take a position on the matter. Therefore, in 2019, we developed the regulations for the management of emergency action plans.

In addition, as required by the National Dam Safety Policy, the Emergency Action Plan for Dam Safety was concluded and sent to the regulatory agency (Aneel), which is still in the approval phase. In 2020, safety inspections (audits), adjustments to warning systems and the establishment of escape routes in each municipality where we have hydroelectric generation projects will begin.

We also plan to offer a special course on the subject for all employees.

Business ethics and integrity

Main documents guiding ethics and integrity at Chesf:

  • Code of Ethical Conduct and Integrity;
  • Anti-corruption policy of Eletrobras companies;
  • Conflict of Interest Management Policy of Eletrobras companies; and
  • Regulation of the Eletrobras Companies Integrity Program (represents a tactical unfolding of the strategic guidelines of the Anticorruption and Conflict of Interest Management Policies).

We have adopted the Eletrobras Companies Integrity Program, also called the “Eletrobras Five Dimensions Program”, whose objective is to prevent, detect and remedy situations of fraud and corruption. The following infographic shows the composition of the Program.

We execute controls related to the Sox Certification (Sarbanes-Oxley Act), which are tested annually by internal and external audits. It is worth mentioning that, in the 2019 cycle, there were no reports of deficiencies related to the Integrity Program. We can also mention the integrity audits carried out by control agencies, such as the Office of the Comptroller General of Brazil, in a process carried out in 2019, 88% of the recommendations recorded by the agency in previous work in 2016 were considered to have been complied with and the rest is covered by action plans. Additionally, the following indicators are monitored quarterly:

  • employees trained in anti-corruption policies and procedures;
  • supplier due diligence;
  • critical suppliers trained in fighting corruption; and
  • business partners trained in fighting corruption.

Also, in 2019, we consolidated the process of evaluating the integrity of third parties, which involves:

  • supplier evaluation with automation of the due diligence form application, improvement of the background check tool and improvements in integrity reports;
  • evaluation of sponsorships, donations, agreements and social actions;
  • evaluation of governance members (board directors and members) with the improvement of the background check tool and with a broader scope of the opinion issued by the integrity area; and
  • integrity assessment in disinvestment processes.

For further information about this theme consult about reporting and integrity management channels at Corporate governance and ethics > Business ethics and integrity.